Condiciones de compra

Aviso legal publicado en este sitio web identifica al titular conforme a lo dispuesto en la Ley de Servicios de la Sociedad de la Información y Comercio Electrónico, Art. 10, y contiene información sobre la política de protección de datos personales.

Los cursos y productos que se ofrecen en esta página son para el consumo, por lo que el acuerdo de compra se realiza en el momento en que el cliente emite la confirmación expresa de la orden. Por esta razón, IRFI SOLITARIO SORENSEN, S.L.. recomienda leer el aviso legal completo y estas condiciones generales de compra antes de aceptar la orden.

Este contrato se celebra en el marco legal establecido para el comercio electrónico por la Ley 34/2002 en la sociedad de la información y de comercio electrónico, teniendo en cuenta la Ley 7/1996 de 15 gestión del comercio minorista enero, Ley 7/1998 de 13 abril, de las condiciones generales del contrato, el Real Decreto Legislativo 1/2007 de 16 noviembre, que se aprueba el texto refundido de la Ley General para la defensa de los consumidores y usuarios y la Ley 3/2014 de 27 marzo.

Las condiciones de trabajo son las siguientes:

  1. CARACTERÍSTICAS DE LOS PRODUCTOS

1.1. Las características de los cursos y de los productos ofrecidos en este sitio se muestran junto a la identificación visual de éstos. Puede solicitar más información en las direcciones web en un http://www.internationalreflexology.com/ donde más información sobre los cursos o productos se pueden encontrar.

  1. INFORMACIÓN Y PRECIOS

2.1. Lea las descripciones de los productos antes de comprarlos. Las imágenes mostradas pueden diferir ligeramente del producto final. Ante cualquier duda, por favor en contacto con nosotros antes de la compra.

2.2. El precio de cada producto vendrá indicado claramente en la página web. El precio y las condiciones de los productos ofrecidos variarán, but in any case the price and the conditions that existed when the customer placed order will remain.

2.3. We reserve the right to charge order from the time the order is placed.

2.4. The sale prices listed in our Online Store include shipping costs.

2.5. The shipping service costs are not indicated in the price of products. The shipping service costs are borne by the customer and added to the total amount of the selected products. You will be notified of such costs before confirming the order and completing the purchase process.

2.6. We reserve the right to unilaterally change our prices at any time. sin embargo, we are committed to applying the current rates listed on the site at the time the order is placed by the customer.

  1. TO ORDER

3.1. To place an order, the customer must be at least 18 años.

3.2. Los clientes deben seleccionar los artículos que les interesan, informar del número de unidades y “hacer clic” sobre el “añadir al botón del carro”para agregar el elemento / s a ​​la cesta de la compra.

En cualquier momento, usted puede ver el contenido de su carrito de compras donde se pueden encontrar los elementos seleccionados, su precio, impuestos.

Los gastos de envío serán mostrados al final de la orden. A partir de esta misma ventana, antes de enviar el pedido, se puede corregir, cambiar o cancelar los elementos seleccionados.

Cuando haya terminado de seleccionar los elementos, haga clic en el “Pedido” botón.

Cada cliente debe rellenar el formulario de datos de carácter personal que se encuentra en nuestra tienda online (disponible 24h / día, cada día) Una vez que haya accedido a nuestro sitio web haciendo clic en el “Order” botón.

Si usted es un usuario registrado, tendrá que reportar sus credenciales (e-mail y contraseña), de otra manera, usted debe registrarse y proporcionar su correo electrónico y datos personales, y acepto el Aviso Legal y Condiciones de compra.

Como último paso se debe elegir el método de pago y será redirigido a la pasarela de pago.

3.3. Al realizar el pedido, le enviaremos un número de pedido por correo electrónico.

3.4. Al realizar su pedido, que nos está haciendo una oferta de compra de los productos seleccionados de acuerdo con las condiciones de compra. Podemos, a nuestra discreción, aceptar o rechazar la orden.

3.5. Si aceptamos su pedido, vamos a notificar a la nuestra acceptante través de una confirmación de pedido. Vamos a entregar su confirmación de pedido a través de la dirección de correo electrónico que nos ha proporcionado en forma de datos personales. Si no podemos aceptar su pedido, vamos a tratar de ponerse en contacto con usted por correo electrónico o por teléfono.

3.6. Although we will make every effort to supply the products listed in your order confirmation, there may be times when we are unable to supply such products due, por ejemplo, that such products are not in stock. In these cases, we will contact you to inform you and suggest some alternative products that you might wish to purchase. If you do not accept our suggestions, then we will cancel your order in relation to the products we cannot supply and refund the amount you have paid to us for such products. The refund will only happen if we are unable to supply the requested products to the customer. Occasionally, the prices of the products in our online retailers may be specified incorrectly and show a corresponding lower price. When this happens and, if we have confirmed your order, we will contact you immediately in order to issue a new order confirmation with the correct price. In the event that the corresponding price is much higher, the customer may cancel their order and refund any amount already been satisfied.

In the case of not being able to provide one or more products to a customer and the customer not showing any response when trying to establish contact, the company reserves the right to cancel the products concerned and send only the remaining part of the order. If you receive the order and disagree, the Return Policies withdrawal paragraph shall apply.

3.7. Once the order is placed, it will be filed by IRFI SOLITARIO SORENSEN, S.L.. via the Internet until delivery has been made.

3.8. The orders can be made in Spanish, Inglés, Japanese and Danish.

  1. PAYMENT

4.1 El pago del precio de los productos se hará por cualquiera de los dos métodos de pago se indican a continuación:

– El pago con tarjeta de crédito o débito:

Si elige pagar con tarjeta, la solicitud del cliente no puede ser considerado y no será procesada hasta que el pago haya sido autorizado por su banco. El pago en línea con tarjeta de crédito se realiza a través del sistema de seguridad “Secure Socket Layer”, que cifra sus datos bancarios cuando son transmitidos a través de Internet. Por razones de seguridad, IRFI SOLITARIO SORENSEN, S.L.. verifica todos los pedidos pagados con tarjeta de crédito. Se aceptan tarjetas American Express y Maestro y las tarjetas Visa y MasterCard que están registrados en el sistema de pago seguro Verified by Visa. en adición, para cualquier orden cuya cantidad excede la escala establecido por IRFI SOLITARIO SORENSEN, S.L., the customer will be asked to send a copy of their ID and proof of address through fax or email.

4.2. If our security department suspects of any anomaly or fraud, IRFI SOLITARIO SORENSEN, S.L.. reserves the right to cancel a transaction for security reasons.

4.3. IRFI SOLITARIO SORENSEN, S.L.. is working together with Banc SANTANDER to ensure maximum payment security. When you see the symbol of Banc SANTANDER, you may consider that your transaction is 100% protected.

4.4. If the purchase is made by a final consumer or company, an invoice will be delivered. En ambos casos, a a breakdown of order will be presented together with the relevant Tax Value added (if applicable) and shipping costs information.

  1. RIGHT OF CANCELLATION OF PRODUCTS

5.1 In accordance with the provisions of Art. 71 of Royal Decree 1/2007, of the General Law for the Defense of Consumers and Users, the buyer can return a product as long as it is during the following 14 calendar days since the product was received and as long as it is in the same condition it was delivered.

If this is so, the seller, will return the amount paid by the buyer without retention costs, within a maximum period of 14 calendar days from the date on which it has been informed of the decision of withdrawal by the buyer.

No revocation of orders or goods returns after the deadlines indicated will be accepted.

5.2. The consumer must inform us that he wants to return a product because of disconformity or misplacement through an email. In this way, we will organize the return in the most appropriate way. In the event that the problem of such product is not under warranty, it is the buyer who will pay any additional expenses incurred for such return.

5.3. If the order arrives with any anomaly, it must be reported immediately after reception. Contact our customer service and they will inform you what to do in order to replace a product.

5.4. To make a correct return of products you will need to follow these guidelines:

  • Products must be returned in their box / original packing.

  • The products may not have been used so that its value will be shorter or damaged.

  • The products must be accompanied by the delivery note with the reason for return manually written for proper management and quick return.

5.5. On arrival at our store, the state of the products will be assessed. If you do not comply with the standards set for returns and their status is not correct, we reserve the right to pay a lower amount for the damaged product/s.

5.8. After the assessment of the product/s, we will proceed to refund the amount through the same channel that the payment was made for or we will contact you for the replacement of the affected product/s.

5.9. No revocation of orders nor product returns will be accepted after the deadlines indicated above.

  1. DELIVERY AND AVAILABILITY

6.1. The customers will receive their order at the address that has been indicated on their personal data form.

6.2. At the end of any order, the price of the shipping costs will be clearly indicated. In case of return, the shipping costs will be borne by the customer (Art.44 of the Law of the Retail Trade).

6.3. The product will be delivered within the next 30 days after the payment has been accepted by your bank. In case that there is another time limit for a specific product or order, it will be specified in each product’s file. To order more than one product, the delivery date for the product will be indicating a longer term. In case that we do not have enough stock to supply your order, we will communicate with you immediately and will do our best to place a new delivery as soon as possible. If the product is discontinued or removed from our catalogue, we will contact you to find another product of similar characteristics and in case of this not being possible, the amount of the product out of stock will be reimbursed. If an order has not been delivered 10 days after the delivering terms of latest 30 días, the customer is entitled to ask for the reimbursement of the amount of the products that have not yet been delivered.

6.4. The order will not be delivered before it is verified that the effective realization of the payment has been executed correctly.

6.5. When referring to hours and days, we understand this as hours and working days, which excludes Saturdays, Sundays and holidays. If for any reason attributable to IRFI LONE SORENSEN, S.L.. this period is exceeded, we will notify the client of the incidence and propose alternative solutions.

6.6. Customer agrees that he or another designated person are at the indicated address in order to receive the package. If nobody is there the first time, the carrier will insist several times. If the order could not deliver, the package will be returned to us, with the consequent return of the payment made by the customer, excluding shipping and return charges, which shall be borne by the customer.

6.7. It should be noted that orders will be shipped within the limits of available stock. If one of the items were not in stock, we promise to send an email to the customer as soon as possible (from the date on which the order has been placed) to explain how long it could take before we can send your product/s. If you were not interested in waiting, you can request a refund of any amounts paid by that product/s.

  1. TRANSPORTE

7.1. Merchandise shipments are made daily Monday through Friday and always having agreed on the address with the customer. In case of transport damage, the customer must mention that in the delivery

note when returning the product. Claims for damage caused by transportation after 24 hours after the product has been received will not be accepted. Upon returns of the product/s to our headquarters, the customer will receive the corresponding bill.

  1. OBLIGATIONS IRFI LONE SORENSEN, S.L.Y CUSTOMER

8.1. IRFI SOLITARIO SORENSEN, S.L.. undertakes to make available to the customer all necessary information concerning the products offered as well as the orders placed. IRFI SOLITARIO SORENSEN, S.L.. is not responsible for the non-execution of these conditions in case of a major force, in case of mistake from part of the customer or in case of an unpredictable event caused by a person outside the contract.

8.2. The customer undertakes to fill out order forms and fields according to the instructions. The customer also agrees to pay the price of the product, including taxes and shipping costs.

8.3. Recuerde que es recomendable mantener una copia de los datos contenidos en los productos comprados. IRFI SOLITARIO SORENSEN, S.L.. no es responsable de ninguna pérdida de datos, o archivos, en general, cualquier daño resultante de un fallo de copia de seguridad por parte del cliente.

8.4. IRFI SOLITARIO SORENSEN, S.L.. no es responsable de las consecuencias que pueden derivarse de un uso inadecuado de los productos se venden en la tienda.

  1. Preguntas o quejas

9.1. Usted puede dirigir preguntas, quejas o preguntas sobre el seguimiento de:

Empresa: SOLITARIO SORENSEN IRFI, S.L.. Atención al cliente)

Dirección: do / amistad 17-19 – 08005 Barcelona (pueblo Nuevo)

Teléfono: 93.265.57.00

Email: linemariajohnsen@gmail.com